Thank you for your interest and for visiting our website. We respect and are committed to protecting your privacy.
This privacy policy explains how we collect, use, and (in some cases) disclose your personal information.
Protecting personal data and building trust with customers is very important to us. Therefore, we will use your name and other related information in accordance with this Privacy Policy. We only collect information necessary for sales transactions.
We will retain customer information for the period required by law or for specific purposes. You can access and browse the website without providing personal information. In this case, you remain anonymous, and we cannot know who you are unless you log into your account.
1. Collecting personal information
- We collect, store, and process your information for the purchasing process and for subsequent notifications related to your order, and to provide services, including certain personal information: title, name, gender, date of birth, email, address, delivery address, phone number, fax number, payment details, credit card payment details, or bank account details.
- We will use the information you provide to process your order, provide services and information you request through the website and at your request.
Additionally, we will use this information to manage your account; verify and process online transactions, identify website visitors, conduct demographic research, and send information including product and service information. If you do not wish to receive any marketing information from us, you can opt out at any time.
- We may transfer your name and address to a third party so they can deliver your order (e.g., to a courier company or supplier).
- Your order details are stored by us, but for security reasons, we cannot disclose them directly. However, you can access this information by logging into your account on the website. There, you will see your order details, the products you have received and those that have been shipped, as well as your email details, bank information, and newsletter subscriptions.
- You agree to keep your personal data confidential and not disclose it to any third party. We are not responsible for any misuse of your password if it is not our fault.
We may use your personal information for market research purposes. All details will be anonymized and used only for statistical purposes. You can opt out at any time.
2. Security
- We have implemented appropriate technical and security measures to prevent unauthorized or illegal access, loss, destruction, or damage to your information.
We advise you not to share your payment information with anyone via email. We are not responsible for any losses you may incur as a result of sharing your information over the internet or email.
Customers are strictly prohibited from using any programs, tools, or other methods to interfere with the system or alter the data structure. Disseminating, transmitting, or promoting any activity aimed at interfering with, disrupting, or infiltrating the website's data is strictly prohibited. Any violation will result in the loss of all rights and will be prosecuted under the law if necessary.
- All transaction information will be kept confidential, but we are obligated to provide it to law enforcement agencies if requested.
- The terms, conditions, and content of this website are governed by Vietnamese law and are subject to jurisdiction in Vietnamese courts.
3. Customer Benefits
You have the right to request access to your personal data and the right to request that we correct any errors in your data free of charge. You also have the right to request that we stop using your personal data for marketing purposes at any time.